It’s All About Teamwork…
Teamwork, commitment, constant improvement, drive and integrity are our key words. They reflect upon our core values as a Leading Furniture Removalist and Successful Moving company. We encourage hard work and a passionate and innovative culture, so that all our staff and the Rocket Removals Group are held in the highest of standards in the Furniture Moving and Relocation industry.
Flexibility for Customers…
We believe that personal service is the key in today’s changing world, especially the furniture removalist sector in Melbourne. A business needs to ask itself ‘how far’ it is prepared go, in order to accommodate for its customers’ individual needs. At Rocket Removals, we understand that moving furniture from a home or business is a stressful time and that is why we believe in putting customers’ needs above our own operational needs. When we devise systems and procedures, the aim is to benefit our customers first and ourselves second. Our ‘Customer is King’ approach ensures that excellent customer service is at the heart of everything we do.
At Rocket Removals, our reputation for fast, reliable and affordable home moving service is our greatest asset. Our team of skilled professionals always get the job done quick smart and without compromise. All customers receive a personal consultant that will prepare them for their home move and give them tips on how to save more time and money when the team arrive on the day. Furthermore, we are one of Melbourne’s cheapest removalist whilst still retaining a top notch service. This is one of the contributing reasons Rocket Removals has life long clients.
Affordability Without Compromise
Moving can be costly and stressful. Rocket Removals is all about customer satisfaction and that means giving proper guidance to get the job done quick smart. We provide all our customers with options that can accommodate budget moves or moves that require delicate care. At any level, we never compromise our level of service. When our customers receive a call from our personal consultants, they will instantly understand the difference and advantage that Rocket Removals has over other Furniture Removalists or Moving Companies in Melbourne. Our consultants are trained to listen to our customers needs and advise them on the best approach to meet their goals, not up-sell them on unnecessary products or services. Rocket Removals also prides itself on being a competitive force in the removal and relocation industry. Our hourly rates are amongst the lowest and there are no surprises or hidden charges. Furthermore, Rocket Removals guarantee to be the cheapest removalist in Melbourne by offering a price guarantee, even after you book!
No Stress, One Stop Shop
At Rocket Removals, we provide the total solution. From packaging, care of specialty items, dismantling and re-assembling, pre-packing and unpacking services, commercial moves, home moves and, safe and secure self storage. The aim: provide a stress free experience for our customers while we do what we do best, and that’s move your furniture quickly and easily.